EU Service Centres in Austria
1. EuropeDirect Information Centres
The EuropeDirect Information Centres are service centres for the unbureaucratic dissemination of information relevant to EU citizens. They were established in the citizens’ immediate surroundings to offer general information on the various areas of activities of the European Union. These Information Centres form part of the EU-wide EuropeDirect network which was established at a regional level in order to intensify the dialogue with the citizens. Citizens may visit the EuropeDirect Information Centres in person or contact them by telephone. The Info Points are also accessible via the internet.
The EuropeDirect Information Centres offer the following free of charge:
- General information about EU matters in any of the official EU languages
- An answer to your questions on any European Union policy
- Practical information on dozens of subjects: for example, how to get your qualifications recognised or how to complain about unsafe products
- Contact details of relevant organisations you may need to deal with
- Advice to help you overcome practical problems with exercising your rights in Europe
- Magazines, specialised literature and commentaries
- Information on job vacancies in the EU
- Access to EU data bases
EuropeDirect - Information Centre Nordburgenland
RMB GmbH, Technologiezentrum
A-7000 Eisenstadt
Tel.: 02682 / 704 24 -0
Fax: 02682 / 704 24 - 10
E-mail: office(at)rmb.co.at
EuropeDirect - Information Centre Mittel- und Südburgenland
Industriestraße 6
7423-Pinkafeld
Tel.: 03357-9010-2472
Fax.: 03357-9010-2471
Email: sabine.hutter(at)rmb-sued.at
EuropeDirect Infoformation Centre Klagenfurt/Kärnten
Rathaus, Neuer Platz 1
A-9010 Klagenfurt
Tel.: 0463-537-2750
Fax.: 0463-537-6214
E-mail: eu-info(at)klagenfurt.at
EuropeDirect Information´Centre Kärnten/Ländlicher Raum
Bildungshaus Schloss Krastowitz
9020 Klagenfurt
Tel.: 0463-5850-2508
Fax.: 0463-5850-2040
Email: eudirect(at)lk-kaernten.at
EuropeDirect Information Centre Niederösterreich
Landhausplatz 1
A-3109 St.Pölten
Tel.:02742 / 9005 - 13489
Fax: 02742 / 9005 - 13610
Email: post.europedirect(at)noel.gv.at
EuropeDirect Information Centre Oberösterreich
Altstadt 30
4021 Linz
Tel.: 0732 / 77 20 - 14020
Fax.: 0732 / 77 20 - 14022
Email: europedirect(at)ooe.gv.at
EuropeDirect Information Centre Salzburg
Kaigasse 39
A-5010 Salzburg
Tel.: 0662 / 8042 - 2035
Fax: 0662 / 8042 - 3070
E-mail: eu-info(at)salzburg.gv.at
EuropeDirect Information Centre Steiermark
Nikolaiplatz 3
8020 Graz
Tel.: ++43 / 316 / 877-2200
Fax.: ++43 / 316 / 877-803 802
Email: europe-direct(at)steiermark.at
EuropeDirect Information Centre Tirol
Meraner Straße 2
6020 Innsbruck
Tel.: 0512 / 508 - 2990
Fax.: 0512 / 508 - 2995
Email: eu.info(at)tirol.gv.at
EuropeDirect Information Centre Vorarlberg
Rathausplatz 2
A-6850 Dornbirn
Tel.: 05572 / 306 - 2800
Fax: 05572 / 306 - 2008
E-mail: eu.info(at)dornbirn.at
EuropeDirect Information CentreWien
Rathausplatz 2
1010 Wien
Tel.: 01 / 4000 - 86 183
Fax.: 01 / 4000 - 86585
Email: europedirect(at)wwff.gv.at
2. Euro Info Centres
The Euro Info Centres (EICs) form part of an EU-wide service network of nearly 300 information centres which was established in order to inform, advise and assist businesses on community issues. The Euro Info Centres are usually integrated in the local and regional business environment and aim particularly at improving the competitive environment of small and medium enterprises (SMEs) and craft businesses.
The Euro Info Centres
- provide information on issues of particular importance to business
- run documentation centres
- offer access to EU data bases
- provide market information, statistics and economic data
- etc.
Euro Info Centre Eisenstadt
Regionalmanagement Burgenland GmbH
Tel.: 02682 / 704 2040
Fax: 02682 / 704 2410
E-mail : office(at)rmb.co.at
URL : http://www.rmb.co.at
Euro Info Centre Graz
Wirtschaftskammer Steiermark
Tel : 43 316 601600
Fax : 43 316 601535
E-mail : eic(at)wkstmk.at
URL : http://wko.at/stmk/eic
Euro Info Centre Innsbruck
Wirtschaftskammer Tirol
Tel : 435 90 905-1225
Fax : 435 90 905-1275
E-mail : eic(at)wktirol.at
URL : http://www.wko.at/tirol/eic
Euro Info Centre Linz
Wirtschaftskammer Oberösterreich
Tel : +43 (0)5 90 909 3452
Fax : +43 (0)5 90 909 3459
E-mail : eic(at)wkooe.at
URL : http://wko.at/ooe/ei
Euro Info Centre Wien
Wirtschaftskammer Österreich
Tel : 43 1 50105 4206
Fax : 43 1 50105 297
E-mail : euroinfo(at)wko.at
URL : http://wko.at/eu/
Euro Info Centre Wien
Wiener Wirtschaftsförderungsfonds
Tel : 43 1 4000 86173
Fax : 43 1 4000 86 585
E-mail : eic(at)wwff.gv.at
URL : http://www.eubusiness.at
3. SOLVIT
SOLVIT is an on-line problem solving network in which EU Member States work together to solve without legal proceedings problems caused by the misapplication of Internal Market law by public authorities. There is a SOLVIT centre in every European Union Member State (as well as in Norway, Iceland and Liechtenstein). SOLVIT Centres can help with handling complaints from both citizens and businesses. They are part of the national administration and are committed to providing real solutions to problems within ten weeks. Using SOLVIT is free of charge.
The Austrian SOLVIT Centre is located within the Federal Ministry of Economics and Labour:
Contact: Sylvia VANA
Federal Minstry of Economics and Labour
Dept. C1/2
Stubenring 1
AT - 1011 Wien
Tel. +431 711 005119
Fax. +431 711 0093-5119
e-mail: solvit(at)bmwa.gv.at
